Fast, reliable delivery across Kenya. Everything you need to know about how we get your order to you.
We deliver to all counties in Kenya, including Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, and beyond. Rural areas may require an extra 1–2 days.
Orders placed before 12 PM (noon) on weekdays may qualify for same-day delivery within Nairobi CBD and select estates.
Every item is carefully packed to arrive in perfect condition. Fragile or oversized items receive extra protective wrapping at no additional cost.
Once your order ships, you'll receive an SMS and email with a tracking link. Monitor your delivery from our warehouse to your door.
| Delivery Zone | Estimated Time | Cost | Notes |
|---|---|---|---|
| Nairobi CBD & Suburbs | Same day – 1 business day | KES 350 | Orders before 12 PM eligible for same-day |
| Major Towns Mombasa, Kisumu, Nakuru, Eldoret, Thika |
2–3 business days | KES 350 | Flat rate applies |
| Other Counties | 3–5 business days | KES 350 | Some remote areas may take 5–7 days |
You'll receive an order confirmation email immediately after placing your order. Check your spam folder if it doesn't arrive within a few minutes.
Our team picks, packs, and quality-checks your items. Orders placed before 12 PM on weekdays are typically processed the same day.
Once handed to our delivery partner, you'll receive an SMS and email with your tracking details. You can also track via your account page.
Your order arrives at your door. Please inspect your package before signing. If anything looks damaged or missing, contact us within 48 hours.