BitMall uses cookies to:
We do not use cookies to serve third-party advertising or build advertising profiles of you.
These are required for the website to function. Without them, you cannot log in, add items to your cart, or complete a purchase. They do not require your consent. They are set only in response to your actions — such as logging in or adding to a cart — and are not used to track your behaviour.
These remember choices you make on the site — such as your preferred currency or recently viewed items — to give you a more personalised experience. Disabling them won't break the site, but may reduce convenience.
These help us understand how visitors interact with our website — which pages are popular, where users drop off in the checkout flow, and what devices are being used. The data is aggregated and anonymous. We use this to continuously improve the platform.
Some third-party services we integrate — such as Google Sign-In and payment processors — may set their own cookies. These are governed by the respective third-party's privacy policies and are outside our direct control.
The following third-party services may set cookies when you interact with them on our site:
| Service | Type | Purpose | Their Policy |
|---|---|---|---|
| Google Sign-In | Third-Party | Authentication via your Google account. Google may set cookies to manage your session. | Google Privacy Policy |
| Stripe | Third-Party | Card payment processing and fraud prevention. Stripe may set cookies to detect suspicious activity. | Stripe Privacy Policy |
| Safaricom / M-Pesa | Third-Party | M-Pesa payment processing via Daraja API. No client-side cookies are set by Safaricom on our site. | Safaricom Privacy |
We have no control over third-party cookies. Please refer to the respective privacy policies linked above for details on how those providers use cookies.
When you first visit BitMall, you will see a cookie consent banner at the bottom of your screen:
Your options are:
You can change your cookie preference at any time by clearing your cookies and revisiting our site, or by contacting us. You can also manage cookies at the browser level — see Section 7 below.
Note: Blocking essential cookies will prevent you from logging in or completing a purchase.
All major browsers allow you to view, block, or delete cookies. Here's how to find the relevant settings:
Chrome menu → Settings → Privacy and Security → Clear browsing data.
iPhone Settings → Safari → Privacy & Security → Clear History and Website Data.
Some browsers include a "Do Not Track" (DNT) signal that tells websites not to track your browsing activity. Currently, there is no agreed industry standard for responding to DNT signals, and our site does not alter its behaviour based on DNT headers.
If you wish to limit tracking, we recommend using the Essentials Only option in our cookie banner, or managing cookies via your browser settings as described in Section 7.
We may update this Cookie Policy from time to time as we introduce new features or as legislation evolves. The "Last updated" date at the top of this page always reflects the most recent version.
Significant changes will be communicated via a notice on our website or by email. Continued use of our site after such notice constitutes acceptance of the updated policy.